Returns & Exchanges
At minizooberlin, we want you to be completely satisfied with your home decor and furniture; if an item isn't the perfect fit for your space, you can return it within 30 days of delivery.
Initiate Your Request
Log in to your account or use our guest portal to select the items you wish to return and receive a Return Merchandise Authorization (RMA) number.
Prepare the Package
Carefully pack the items in their original packaging, ensuring all hardware and assembly instructions are included to prevent damage during transit.
Ship the Item
Affix the provided prepaid shipping label to your box and drop it off at any authorized carrier location, or schedule a pickup for larger furniture pieces.
Receive Your Refund
Once our warehouse inspects the returned goods, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing